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Private ambulance services

Run your ambulance service from one app.

Crews finish the patient report on scene. The office turns it into a claim. You see every call, every rand and every vehicle in one place.

  • Any phone, tablet or PC
  • Works without signal
  • Your own codes and tariffs
The EMSRelay dashboard: calls today and this month, P1 response time, reports awaiting review, debtors and fleet readiness (sample data).
A patient report on a phone in EMSRelay: vital signs with a trend chart (sample data).

What EMSRelay does

  • Patient reports

    A guided report on any phone. Scan the ID and hospital sticker, pick ready-written notes and sign on screen. It saves itself, even without signal.

  • Billing and claims

    Every report becomes a claim priced from your own tariffs. See what is outstanding, what is overdue and who to follow up today.

  • Drug boxes and stock

    A live register for every box and slot. Each dose is signed out, and expiries and shortfalls are flagged before an audit finds them.

  • Fleet and shifts

    Daily vehicle checks, defects and licence reminders. Crews clock on to their shift and their vehicle.

  • Clinical review

    A reviewer approves each report, or sends it back with a note.

  • Built for patient data

    Two-step sign-in, access from South Africa only, tamper-evident records and a full audit log. Every service runs separately, with its own data.

Also included: treatment refusals, declarations of death, occurrence book, attendance and reports.

How it works

  1. On sceneThe crew completes the report on a phone or tablet.
  2. ReviewA clinical reviewer approves it, or sends it back with a note.
  3. ClaimBilling builds the claim straight from the report, with no retyping.
  4. PaidEvery claim is tracked until the money is in.

More screens

Sample data from the demo system.

Who it’s for

Private ambulance services in South Africa. Designed together with a working ambulance service, around its real reports, medical codes, drug boxes and billing rules.

Screens show sample data. EMSRelay can be adapted to your business: your fields, forms, branding and workflow.

See EMSRelay with your own data.

A short walkthrough using your workflow. No obligation.